Samu Social de Paris
Work in progress
The Samu Social is helping homeless people by checking on them, finding them short term accommodation and maybe the most important, not staying isolated.
They have a phone number: 115. It has two purpose, everyone who is going to be homeless for whatever reason in a short period of time or al ready is can call and get help. and the second use for the line is for everyone to call is they notice someone that seems homeless and that might need help, its main use is during cold or hot wave.
The waiting time on the phone is often quite long, and people tend to be stopped by the idea of having to talk to a stranger. The first thing a log of people do is not to call but to google same social on their smartphone.
That's why we though with Victoire Vager that a mobile website with a calling button helps everyone same time and for those who don't want to call or hang up because of the waiting time: a quick and easy to fill online form that will help both people who fill it and also the Samu Social, all the informations are ready to be treated and sent to their teams.